Have a question? Maybe your answer is here:
How Do I Place An Order?
You can order our products from our website via our secure and discreet online system. Every time you click "add to cart", you will have an opportunity to view your cart and you may add to or delete items from your order. When you are satisfied with your selections, you can click the "CHECKOUT" button to proceed with your purchase.
How secure is my order when ordering through your website?
Your online orders are protected by SSL (Secure Sockets Layer) technology. Ordering through our web site with a credit card is as secure as using your credit card in any retail store.
Do you accept any other payment methods?
We currently only accept payment via Paypal (We accept Mastercard™, Visa™, American Express™ and Discover cards™). When you click on the "CHECKOUT" button located at the bottom of your shopping cart. You will then be directed to the PayPal website to complete your payment.
What is your return policy?
We will gladly accept exchanges only on Lipstick within 3 days of receiving your order. Items must be unused with original seal on product. We will not accept any exchanges unauthorized by Desha Cosmetics or that are unsealed and/or used. We reserve the right not to accept an exchange for any reason. Customers are responsible for return shipping cost. Refunds or credits will not be given. All sales are final. Please email for any other questions or concerns. Please contact us for an return authorization number to facilitate quick returns and exchanges. A representative will respond within 24-48 hours.
How will my purchase appear on my credit card statement?
Your purchase will appear as a charge from "DESHA COS"
How are my orders shipped to me?
All orders are shipped via USPS (United States Postal Service) standard mail. Orders are processed within 48-72 hours of receipt, depending on volume of order and stock. Notification will be sent if delays are expected longer than usual. We ship using recycled and biodegradable materials whenever possible.
Thank you for shopping with us!
Can I buy a gift card?
Gift cards are not available at this time.
How long will it take until I receive my order?
Standard shipping time is 5-7 business, depending on location. All product is shipped frim California.